na INLIS000000000000226 20170327034643 0010-0317000101 Etika Customer Service / Kasmir, S.E.,M.M Kasmir Ed. 1 Cet.3 204 hlm ; 21 cm Jakarta : PT. Raja Grafindo Persada, 2008 174.4 174.4 KAS e 979-3654-27-9 Etika Bisnis hal.201-202 0106/PERPUSHST/2009 0106/PERPUSHST/2009 2121/PERPUSHST/2009